Today’s workers need a wide range of abilities to land a job and to have a successful career. A good employee possesses both soft (personal attributes) and operational skills and that’s where we come in.
Our job readiness training maker space is a welcoming setting in which participants gain actual work experience as a member of an operational business team. It is a learning environment rich with possibilities, encouraging people to find their talents, take initiative, and learn job skills that strengthen their family’s economic security.
Goodwill's maker space has the tools, projects, coaches and mentors onsite at the Pittsfield Training Center, to assist each job-training participant on their journey to economic independence. GoodWorks™ Soft Skills and Suit YourSelf coaching are available at the Center, Berkshire Works, Mildred Elley and other locations in the region.
Goodwill job readiness training and skill development services are primarily available to those with barriers to work, including:
• the working poor,
• those lacking high school diploma or GED,
• dislocated individuals & families,
• older workers,
• transitional youth,
• non-English speakers,
DESCRIPTIONS OF JOB TRAINING PROGRAMS at Goodwill's Maker Space
Business 101 is an innovative training program that teaches participants the ins-and-outs of business enterprises - from writing a business plan, overseeing purchasing and inventory, to customer service and satisfaction. The team is introduced to all aspects of a successful business.
The startup of the next innovative Business 101 program was made possible by the Coolidge Hill Foundation - Spot-On-Cleaning provides training in the real world of Custodial Cleaning. The program, moving to the next phase made possible by the Berkshire Bank Foundation, has the team providing cleaning services to RSVP, the Froio Senior Center and the Goodwill Retail stores.
Turning old t-shirts and towels into cleaning rags provides local businesses with a 'green' product that not only provides funding to our programs through the sales of rags, but provides on-the-job training opportunity for even short-term participants in our programs.
Business 101 : Rag Recycling in the News: Goodwill Launches New Business 101 Initiative
Waste Cardboard Recycling
Goodwill provides cardboard recycling services for area businesses. The participants in this job training program learn the ins-and-outs of waste management and recycling processing.
Dell Reconnect Computer Recycling
Training in computer recycling procedures includes processing donated computers and computer peripherals for the Dell Reconnect program, which safely recycles or repurposes old computers.
Dell ReConnect in the News: 93,000 Pounds Computer Equipment Recycled in 2013
Popcorn Wagon Project
The first Business 101 project, made possible through an exciting partnership with the Berkshire Bank Foundation, is a team project managing the Historic Popcorn Wagon on North Street in Pittsfield during the summer months, selling popcorn and drinks several days a week and during street fair events.
Popcorn Wagon Business 101 in the News: Popcorn Power of Work!
Provides free interview and workplace attire, coaching and mentoring for residents of Berkshire County and the surrounding area who are entering or re-entering the workforce. Suit YourSelf is made possible, in part, by the Berkshire Bank Foundation. This service may also include resume review, mock interviewing and post-employment mentoring.
Suit YourSelf in the News: Boutique suits up job-seekers for interview, Suit YourSelf Expands,
Open House 2014
Soft Skills Development
Providing services that are long-term, comprehensive and that help families build economic self-sufficiency, Goodwill's Soft Skills Development training provides a foundation for life skills and employment. Subjects include Social Interaction, Organization & Decision Making Skills, Customer Service, Self Advocacy, Stress & Anger Management, Team Building and Time Management with focus on topics such as Dependability, Job Search and Job Retention.
Goodwill Soft Skills Workshop in the News: Goodwill Berkshire Class Teaches Life, Work Skills
Warehouse Skill Development
Real work training in Goodwill warehouse provides operational skill development from
processing and distibution of incoming donations for sales in the stores, quality control, safety team work, customer skills at the donation door, to janitorial work keeping the warehouse and office clean.
Certification: Forklift Operation & Safety Training
Training on forklift operation and safety, following the requirements of OSHA Code of Federal Regulations. Certification includes classroom instruction, field training including operators daily checklist orientation and operator performance evaluation after 10 hours supervised operation.
Quality control processing of the donated household applicances and electronics assure that only working appliances are sent to the Goodwill Retail Stores.
Retail Sales Skill Development
Real work training in Goodwill Retail stores
provides valuable retail experience, working side-by-side with store staff and volunteers, including retail merchandising, backroom processing, pricing, sales and customer service.
Office Skills Development
Real office work at the Pittsfield training center provides valuable hands-on work experience, customer service skill development on the phone and at the reception desk, office computer skills, organization and time management skills.
Goodwill's job training maker space is available at no-cost or low-cost thanks to donations, sales in our retail stores, grant funding including Berkshire Bank Foundation, our volunteers and business partners, and income generated from recycling-based Business 101 projects.
Contact Goodwill Workforce Development at (413) 442 0061 or contact us online. See the job training calendar here.